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Q.
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Can I have a catalog of the products ModelCars.com offers sent to me?
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A.
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The simple answer is that we don’t offer a printed catalog. Unlike stores that sell from catalogs, ModelCars.com is constantly adding to and updating inventory online. This means you get instant access to the latest products.
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What forms of payment can I use to make my purchase?
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We accept payments in the form of major credit card only. We don’t accept checks or money orders by mail.
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Is it safe to use my credit card to buy online at ModelCars.com?
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Buying at ModelCars.com is absolutely secure! The order form you fill out with your personal information is secured using a technology that scrambles the information before it is sent to our bank, and only they can descramble it. This is a proven technology known as SSL. Even our employees cannot gain access to your credit card information. You can learn more about how we ensure your security.
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Can I return an item I have purchased?
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At ModelCars.com we make returning items hassle free. For more information see our return policy.
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Can I check the status of my order online?
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In an effort to serve our customers better, we offer an easy way to see your order status online.
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